Expert systems do what they imply; they attempt to mimic experts. Expert systems are decision making software that can make decisions similar to an expert in a field. The expert in the field transfers their expertise to the computer so that it can make specialized and informed decisions. This especially works when the problems are specific or in a specific area.
For the transfer to be successful, four activities must occur:
-acquisition
-representation
-inferencing
-transfer
Expert systems have increased quality, increased output and productivity, reliability, decreased decision making time, and decreased downtime. These are just a few of the benefits that a company can have from expert systems.
Below is the website of a company that is making headway in the expert system field. It is their website and it outlines the benefits of you or your company. One of the benefits is that it helps streamline businesses and create better communication with customers. This could be very beneficial to a buisness and help them to better achieve their goals.
http://www.expertsystem.net/
After navigating the website, I would highly recommend this product because of the ease of use and the added benefits to a company.
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